Client Testimonials

Client Testimonials

Client Testimonials



Kind words from our happy clients

 

Bianca is amazing in every way. Knowledgeable, efficient and quick to respond. I couldn’t have achieved getting this done myself. I’m confident that I have the best deal


Tania

 

 Tracey has been a tremendous support for me in the process of obtaining a loan. Coming off maternity leave as a single parent, I thought I would be dreaming to get finance. Not only did Tracey make it happen promptly, but she made it stress free with a smile! Her persistance, guidance and support throughout this process meant that I could get on with life while she took care of the nitty gritty. I would whole-heartedly recommend her services to anyone, especially those not even knowing where to start!

Kate

 

 No hesitation in recommending Bianca. She provides a tailored solution to your specific circumstances, with great support and advice along the way.

 

 

Attention to detail was first class, as a foreign investor buying a house Bianca found me a great mortgage deal and dealt with everything very professionally and promptly.


Steve

 

 

Tracey works hard for the best option available to you and I felt we could trust her to guide us to make the right decision for us.
I really trusted Tracey to give us advice in our best interests


Jo

 


Bianca is very knowledgeable, looks after all the small details and is very accessible should you need anything further during the process.

She offers a genuine and personalised service.

Acted in my best interests at all times.


Dave

 

 

Bianca made us confident going into the negotiations of our purchase, the real estate said he’d never seen such a quick approval! The updates were regular and informative. We felt supported through the whole process which reduced the stress dramatically. I’ll certainly suggest all my family and friends use Bianca for their finance needs.

Nina

 

Tracy, of calculated lending, was absolutely fantastic in finding and pushing through the home loan for our new house and we couldn’t have done it without her.
Her professionalism, diligence and all round knowledge was second to non. Tracy provided numerous options for us to look at and talked us through the pro’s and cons of each. Tracy your worth your weight in gold, thanks again.

Tony

 


 Bianca is an absolute jet; she was very involved in whole process from start to finish. Spent time dealing with all stockholders to get the best outcome possible while keeping everyone up to date.
 

 

 Bianca was so easy to get along with, no question was too silly and I trusted her with the next big step in my life - buying my first house!

If you need someone to hold your hand through the process and who you trust, Bianca is your person!

Briana

 

Tracey has assisted myself and husband with obtaining our first ever mortgage in Australia. It was a daunting prospect which Tracey made feel much easier. Tracey was very professional and knew the best options that would be suitable for ourselves. Tracey managed to successfully secure a great mortgage deal at a fantastic rate. Tracey worked very hard to get the mortgage deal over the line in a very short amount of time. Support was provided by Tracey through the whole application process including what forms needed signing and through the various stages of the purchase too.
 
Tracey went out of her way to arrange our mortgage and is extremely personable which makes the entire biggest purchase of your life a smooth sailing procedure. We would highly recommend Tracey to anyone who is looking for mortgage or loan advice.

 

Lucy

 

A friend recommended Bianca to me, for which I’m now very thankful, the work put in by Bianca guiding me throughout the process of rearranging my mortgages was over and above expectations. Throughout the process I felt comfortable simply because as each of the steps happened as she explained they would, her knowledge of topic is brilliant. I wouldn’t hesitate to recommend the service to anyone looking to get a mortgage.


Barry

 

Tracy such an amazing mortgage broker, who helped myself and my wife to own our very first home. She bends over backwards to make things work. I couldn’t recommend a better broker to use. She is a very bubbly, easy going and kind natured person who will make the process a breeze! Once again Trace Thankyou a million for everything you have done we are proud home owners because of you!  
 

Shane

 

Tracey Watkins has made the process of buying my first home, a breeze with her utmost professionalism from the first time I talked to her. Not only did she return my call on her holidays, but made it seem like I was talking to old family friend. Her calming genuine nature really makes the process stress free. As I had very little knowledge of what to expect, she was always able to answer my questions and respond promptly. Having a face-to-face meeting at the beginning of the process was incredibly helpful,  making it easier to understand the information that was presented.
 
Being a First Home Buyer, Tracey dealt with government grants and specifically designed FOHG loans. With new grants being made available from the government, she was able to find the information and work with a system of constant changes and amendments. Obtaining the most up-to-date information from her many sources  and contacts in the industry, ensures you have the correct advise.
 
I would highly recommend Tracey to my family and friends and look forward to working with her in the future.


Matt

 

 

Tracey has made securing a loan easy! Her knowledge of the loan process is second to none and she really listened to what I needed in a home loan to ensure she found the best one for me, with the lowest interest rate. Tracey is friendly and kept me ‘in the loop’ with what was going on at all stages of the process. Her professionalism, communication and follow up care made the whole process a breeze.


Rachel

 

Transparency, proximity, naturality, and humanity.

stop considering and just sign in, you won't regret


Frank & Chloe

 

 

Bianca is fantastic to deal with. Always works to get us the best deal possible, and is super proactive about it, doesnt just wait for us to ask. Keeps us fully updated on all aspects of our mortgage.


Brett

 

Tracey has been looking after my investment properties for the past 7 years.
While my property values have gone up and down Tracey's results have remained consistently brilliant. She takes to time to review and explain the many options, while her experience and connections in the industry allow her to achieve excellent results.
I have spoken to Tracey from different time zones and she has always gone out of her way to answer my questions and explain the processes fully, even when outside of a convenient time for herself. I would highly recommend Tracey for both individual owner occupied or investment portfolio financial advice and will certainly be using Tracey for my next property.

 

 


Tracey provided nothing but exceptional advice and worked so hard to ensure that our finance went through even with a public holiday over East getting in the way. Nothing was too hard, we were looked after from start to finish, and even after the finish.


Natasha

 


Thank you SO much for your help with purchasing our block, choosing our loan and setting it up. Not only did you manage to get the best deal, but you also made the whole process easy for us. Even more importantly, you made it enjoyable, exciting and personable! We honestly can't think of any improvement feedback

 

 

Great service - out of the box thinking.

Bianca is so detailed and thorough....always a pleasure to work with :)


Denise

 

Good advice, easy to work with and very helpful no matter the quantum of questions.

Speak to Bianca, and follow her instructions.


Michael

 

 

I wouldn’t hesitate recommending Bianca to anyone wanting excellent professional advice and service.

All interactions are professional and Bianca explains things in lay mans terms, and never makes customers feel silly for not knowing or not understanding something.


Forster

 

 Very professional and knowledgeable. Provides regular updates and always quick to respond to queries.

Bianca's service levels are second to none.


Troy

 

 Tracey's attention to detail, friendly approach and her understanding of my position for getting the most appropriate finance at the time.

 

Laurie

 

Close your eyes and don't even think about going to someone else. Bianca is the best


Mudit

 

We love Bianca's genuine concern for our investing. Her ability to read the lengths of our willing to take risks, her perfectionism and attention to detail, I could go on. Bianca is amazing!


Alison

 


Bianca is thorough and on the ball. Complete professional.

Bianca is the best mortgage broker I have ever worked with. She is dedicated and knows her trade inside and out.

 

 

 Very thorough and always happy to take my questions.

She does a great job and very knowledgeable.

Mike

 

Bianca is amazing at looking at your finances, taking your goals into account and then offering you effective solutions to choose from.

Bianca is organised, effective and professional.
 

 

Exceptional customer service (Transparency of information, continual helpful reminders).

You will not find better service anywhere else.


S Porter

 

 
Bianca is amazing at looking at your finances, taking your goals into account and then offering you effective solutions to choose from.
Bianca is organised, effective and professional.


Jaye

 

Bianca is very friendly and knowledgeable and gives great confidence in her ability and performance.

You can be confident in achieving the best mortgage/financial portfolio setup with Bianca.

 

 

Dear Bianca, Thank you for all your advice, guidance and support in securing our new home!

You really went above and beyond and we can't wait to recommend you to all our friends & family and watch your business grow!


T & H Murr

 

Over and above service expected. Responsive. Available and accessible.

Couldn’t recommend CL more. Exceptional service and customer service.

 

The friendly and efficient manner. Also the commitment I never felt like I was a burden even when I asked silly questions. The support I received was amazing this was my first time buying and thanks to your support and open communication it definitely helped keep my stress levels low.


Olivia

 

You were patient; always willing to answer any question and guide us through the process. You were very approachable.

No pressure when we were just looking. then good amount of pressure when things had to move due to wanting to buy a house.

Another great aspect to your service is your depth of knowledge and technical expertise. 

Claire

 
 

 Great mortgage broker. Friendly service. Excellent knowledge. Happily explained difficult concepts and terms.
 

R Spilsbury

 

Professional and friendly service.

Helpful and knowledge staff willing to go the extra mile for you.

Once again thank you for all you help I really appreciate everything you and your company have done for us in making our new lives in Australia possible.


T Williams

 

 

Bianca is very quick to respond and is extremely knowledgeable.

Bianca will get the best rate and product for you.
 

Sarah

  

Bianca made it all simple and clear and was very helpful and still is.


P McGarry

 

Very professional and very kind person makes me felt too comfortable and I would like to do more business with Bianca in the future!


M Huang

 

I am so glad we contacted Tracey, she came highly recommended and we have not been disappointed. My husband and I were constantly stressed about our financial situation. After meeting with Tracey, we felt she took the time to look over our personal situation and developed a plan with us. She provided us with a professional service in a friendly, approachable manner. She explained every step and was available to answer our questions when required.  We had often put off remortgaging simply because we never seemed to have the time or knowledge to know whether it was the right decision. Tracey has taken all the hard work out of the process and we are now in a position where we feel we are feeling confident that we can manage our finances. I would not hesitate to recommend Tracey.
 

Joanna and Gary

 

They are reliable, knowledgeable, easy to contact and are able to provide excellent rates.


Christina

 

Bianca is a fantastic broker and I can’t recommend her highly enough.
Bianca has gone above and beyond expectations. I will continue to recommend her to people looking for a finance broker.
 

 

 Tracey was awesome.Very efficient hard worker.


Brett

 

Friendly and helpful staff who think practically and are proactive

 

 

Fantastic, friendly service.

Everything is explained so you really understand.